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home >> charity search >> citizens advice east suffolk
Finance Score: 2
Governance Score: 5
Support Score: 4
  • Strong growth: +2
  • Good trustee age range: +3
  • Dynamic board: +3
  • Mainly male board: -1
  • Overall weighted support: +4
Overall GiG Score: 11 ?

CITIZENS ADVICE EAST SUFFOLK

Provides advice, information and representations to members of the public on a range of legal matters, including debt, welfare benefits, housing, employment, consumer, education, health, immigration and nationality, family and relationships, to the public across East Suffolk, face-to-face (from 5 permanent offices and multiple outreaches), and by telephone and e-mail.
Analysis by Giving is Great

Positives:

  • There has been strong growth in spending over the last 5 years
  • A significant proportion of recent income was derived from major grant makers including the Government
  • The Board appears to be well diversified in terms of age and dynamic in terms of composition

Regulatory & Governance issues to consider:

  • This charity is not recognised by HMRC for Gift Aid according to its latest published return
  • The Board is predominantly male
  • Over half the Board have joined recently

Financial Data ?

Income & Spending ?
Sources of Income ?
Y/E Income
£k		 Spending
£k		 Surplus/
Deficit £k		 Fundraising
Cost £k		 Total
Funds £k		 Unrestricted
Funds £k		 Mths
Rsrvs		 Staff Volun-
teers
31/03/23£827£899£-72£0£742£6598.82760
31/03/22*£565£535£30£0£380£3397.61415
31/03/21£558£439£118£0£350£3168.61633
31/03/20£393£356£37n/an/an/an/an/an/a
31/03/19£343£347£-4n/an/an/an/an/an/a
31/03/18£305£341£-36n/an/an/an/an/an/a
31/03/17£294£322£-28n/an/an/an/an/an/a
31/03/16£340£380£-40n/an/an/an/an/an/a
31/03/15£448£443£5n/an/an/an/an/an/a
31/03/14£397£382£15n/an/an/an/an/an/a
31/03/13£328£292£36n/an/an/an/an/an/a
31/03/12£300£280£20n/an/an/an/an/an/a
31/03/11£328£329£-1n/an/an/an/an/an/a
31/03/10£362£338£25n/an/an/an/an/an/a
31/03/09£340£332£8n/an/an/an/an/an/a
31/03/08£340£332£8n/an/an/an/an/an/a
31/03/07*£316£156£159n/an/an/an/an/an/a
Show more rows -->

Download accounts
Financial Ratios
Fundraising Costs/Relevant Income: 0%
Fundraising Costs/Total Spending: 0%
Highest pay band: Less than £60,000
Liabilities/Assets: 17%
Liabilities/Income: 18%
Unrestricted Funds/Total Funds: 89%
Reserves/Spending: 8.8 months
Net Current Assets/Spending: 8 months
Quick Ratio: 4.5
Asset Split ?
Balance Sheet History
Established: 18 years

www.citizensadviceeastsuffolk.org.uk

advice@caes.org.uk

01728832544

Charity Commission for England and WalesCompanies HouseFacebookX
UN SDGs
?
Listed activities
  • Disability
  • The Prevention Or Relief Of Poverty
GiG Classification
  • Legal & financial advice
How it operates
  • Provides advocacy/advice/information
Where it operates
  • Suffolk,
Who it helps
  • The General Public/Mankind

Who supports them? ?

Donations from Grant Makers ?

We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

Specific Donations
Amount When
Months		 To be used for
Suffolk Community Foundation - Grant to North East Suffolk Citizens Advice Bureau
£10,000 01/06/2021
1
Hardship Funding Round 5.
Access to Justice Foundation - Joint Initiative Flexible COVID-19 Grant
£36,500 21/09/2020
A flexible grant as part of wave 1 of the Community Justice Fund. A pooled fund to support the specialist legal welfare advice sector in its response to COVID19
Suffolk Community Foundation - Stay Well 2020
£5,000 31/03/2020
11
To enable Citizens Advice staff and volunteers to work from home and support the community. Covid19
Suffolk Community Foundation - Kessingland Outreach
£3,000 28/06/2019
11
To provide a CAB rural outreach service in Kessingland.
Suffolk Community Foundation - Marram Green Outreach, Kessingland
£4,000 28/03/2018
11
To support the rural community through a community outreach service at Marram Green Community Centre in Kessingland.
Suffolk Community Foundation - Marram Green Outreach
£4,000 23/02/2017
To support the community outreach service.
National Lottery Community Fund - Waveney Advice Services Partnership
£350,000 19/04/2013
24
The aim of this new project will involve advice services in Waveney working cohesively and sharing best practice to deliver quality assured services that can be accessed more widely, sharing ....more
Show more rows

Data sourced from Donors via 360 Giving

How is it governed?

Trustees (8)
Current Trustees appointed
Gender Split

Age Range of Trustees: 39-71
  • DAVID JOHN VERNEY Appointed: 2022, Occupation: Chartered Accountant/Business Consultant
  • ED DAY Appointed: 2022
  • NICOLA SUSAN MAYO Appointed: 2022, Occupation: Retired
  • PHILIP MATURIN DAVY Appointed: 2023, Occupation: Director
  • RICHARD THOMAS MCLEOD Appointed: 2022, Occupation: Director
  • SIMON JOHN QUANTRILL Appointed: 2023, Occupation: Solicitor
  • LYDIA KEEBLE Appointed: 2024, Occupation: Director
  • ROBERT WILKERSON Appointed: 2024, Occupation: Director
Legal constitution
  • Charitable company registered in England & Wales on 24/07/2006, number: 1115522
  • Registered at Companies House on 05/07/2006, number: 05866861
Gift Aid
  • NOT registered with HMRC for Gift Aid
Event History
Other Regulators
  • Financial Conduct Authority
Policies in force
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Filing Record
17 returns made; AR22: 17 days late, AR07: 21 days late,
Recent reorganisation events:
  • Asset transfer in from LEISTON, SAXMUNDHAM & DISTRICT CITIZENS ADVICE BUREAU on 10/07/2024
  • Asset transfer in from FELIXSTOWE AND DISTRICT CITIZENS ADVICE BUREAU on 05/09/2024
  • Asset transfer in from FELIXSTOWE AND DISTRICT CITIZENS ADVICE BUREAU on 11/09/2024
Main office

Citizens Advice East Suffolk
St. Margaret's House
Gordon Road
lowestoft
Suffolk
NR32 1JQ

Objectives

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITIES IN EAST SUFFOLK AND SURROUNDING AREAS (THE AREA OF BENEFIT) BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Defined Area of Benefit:

NORTH EAST SUFFOLK AND SOUTHERN NORFOLK

Data Sources

Charity Commission for England and Wales
360 Giving

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