Finance Score: -5
Governance Score: 0
Support Score: 15
  • Low unrestricted reserves: -2
  • Deficit on unrestricted reserves: -2
  • Reasonable growth: +1
  • Multiple Deficits: -2
    • Large volunteers +3
    • Overall weighted support: +12
    Overall GiG Score: 10 ?

    MENTAL HEALTH INNOVATIONS

    Mental Health Innovations (MHI) is a digital mental health charity, which develops new ways to help people have conversations about mental health. We combine digital innovation, data-driven analysis and the experience of mental health experts. Our purpose is to transform lives by improving access to helpful digital resources for mental ill health in the UK.
    Analysis by Giving is Great

    Positives:

    • This charity has been successful in attracting volunteers relative to its size
    • The charity has received backing from multiple prominent grant makers recently
    • There has been reasonable growth in spending since inception

    Regulatory & Governance issues to consider:

    • This charity is not recognised by HMRC for Gift Aid according to its latest published return

    Financial issues to consider:

    • Unrestricted reserves appear to be dangerously low at the latest year end
    • There was a deficit on unrestricted reserves of £1,124,244 at the last year end after deducting the value of own use assets
    • On several occasions in recent years income has been less than spending

    Financial Data ?

    Income & Spending ?
    Sources of Income ?
    Y/E Income
    £k
    Spending
    £k
    Surplus/
    Deficit £k
    Fundraising
    Cost £k
    Total
    Funds £k
    Unrestricted
    Funds £k
    Mths
    Rsrvs
    Staff Volun-
    teers
    31/12/22£6,122£6,736£-614£627£628£-1,124-2842,200
    31/12/21£5,235£5,941£-706£358£1,242£7131.4791,794
    31/12/20£5,975£5,367£609£207£1,949£1,6013.6622,314
    31/12/19£3,545£3,965£-420£168£1,340£8072.4391,671
    31/12/18£3,787£2,027£1,760£45£1,760£0n/a18543
    Financial Ratios
    Fundraising Costs/Relevant Income: 10.3%
    Fundraising Costs/Total Spending: 9.3%
    Senior Staff Costs/Total Spending: 19%
    Highest pay band: £110,000-£120,000
    Liabilities/Assets: 86%
    Liabilities/Income: 65%
    Unrestricted Funds/Total Funds: -179%
    Reserves/Spending: -2 months
    Net Current Assets/Spending: 6 months
    Quick Ratio: 2.6
    Asset Split ?
    Balance Sheet History
    Comment: Support from funders enabled the charity to significantly grow their Shout service last year. In order to respond to the growing demand due to the lockdown in March 2020, there was significant investment in building the staffing of the organisation, the volunteer community and the underlying systems supporting service delivery and robust governance.

    Source: Giving is Great

    Established: 7 years

    www.mentalhealthinnovations.org

    info@mhiuk.org

    02045384500

    Charity Commission for England and Wales
    UN SDGs
    ?
    How you can help
    Listed activities
    • General Charitable Purposes
    GiG Classification
    • Emotional support, counselling or therapy
    How it operates
    • Provides advocacy/advice/information
    • Provides services
    Where it operates
    • Northern Ireland, Scotland, Throughout England And Wales,
    Who it helps
    • The General Public/Mankind

    Who supports them? ?

    Donations from Grant Makers ?

    We have details on the following donations. Multi-year donations are allocated to the years for which they are earmarked.

    Major supporters in last 5 years
    Greenwood Place£760,000
    Garfield Weston Foundation£600,000
    BBC Children in Need£300,000
    CHK Foundation£270,000
    Specific Donations
    Amount When
    Months
    To be used for
    Charles Hayward Foundation - Grant to Mental Health Innovations
    £22,800 29/11/2023
    Shout - training and development of Little Book of Coping Skills
    Garfield Weston Foundation - Multi-Year Grant (3 Years) award
    £300,000 20/02/2023
    36
    up to £300k over 3 years towards your main service, emphasising those most disadvantaged aged 13+ (to distinguish it from Children in Need funding)
    BBC Children in Need - Grant to Mental Health Innovations
    £300,000 12/02/2023
    36
    This grant will fund additional MHI Shout crisis text line conversations and data collection on mental health and poverty. It aims to provide evidence of the correspondence between poverty and poor ....more
    CHK Foundation - CHK Main Grant
    £75,000 07/09/2022
    support towards running cost
    Greenwood Place - Grant to Mental Health Innovations - SHOUT
    £100,000 01/07/2022
    Unrestricted funding
    Greenwood Place - Grant to Mental Health Innovations - SHOUT
    £150,000 01/07/2022
    Unrestricted funding
    Wolfson Foundation - Grant to Mental Health Innovations
    £30,400 08/06/2022
    Purchase of IT equipment to support a UK wide 24/7 text based mental health support service
    Greenwood Place - Grant to Mental Health Innovations - SHOUT
    £50,000 01/04/2022
    Unrestricted funding
    CHK Foundation - CHK Discretionary Grant
    £16,000 22/02/2022
    to support specified work
    CHK Foundation - CHK Discretionary Grant
    £4,000 22/02/2022
    to support specified work
    The EQ Foundation - Grant to Mental Health Innovations
    £5,000 15/09/2021
    Research into effectiveness of SHOUT
    Greenwood Place - Grant to Mental Health Innovations - SHOUT
    £150,000 01/07/2021
    Unrestricted funding
    Greenwood Place - Grant to Mental Health Innovations - SHOUT
    £100,000 01/07/2021
    Unrestricted funding
    Dulverton Trust - Shout, the UK's only 24/7 crisis text line
    £35,000 09/06/2021
    Shout, the UK's only 24/7 crisis text line
    CHK Foundation - CHK Emergency /Disaster Grant
    £25,000 22/03/2021
    to support specified work
    CHK Foundation - CHK Discretionary Grant
    £75,000 01/12/2020
    to support specified work
    Greenwood Place - Grant to Mental Health Innovations - SHOUT
    £160,000 01/07/2020
    Unrestricted funding
    Greenwood Place - Grant to Mental Health Innovations - SHOUT
    £50,000 01/07/2020
    Unrestricted funding
    Garfield Weston Foundation - Multi-Year Grant (3 Years) award
    £300,000 07/02/2020
    36
    Shout (Core Costs)
    CHK Foundation - CHK Main Grant
    £50,000 04/12/2019
    to support specified work
    CHK Foundation - CHK Discretionary Grant
    £25,000 04/12/2019
    to support specified work
    National Lottery Community Fund - Shout ? the UK?s first free text service for people in crisis
    £500,000 05/07/2019
    19
    Shout ' the UK's first free text service for people in crisis
    The Rayne Foundation - Grant to Mental Health Innovations
    £90,000 11/03/2019
    36
    Towards the salary of a Mental Health Innovations Fellow.
    Show more rows

    Data sourced from Donors via 360 Giving

    How do they operate?

    Shout Text Message Support Services

    Objectives: To transform lives by improving access to helpful digital resources for mental health in the UK

    Intervention period: Dependant upon the needs of the service user

    Beneficiaries: People who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support

    Description: Shout is a free, confidential, 24/7 text message support service for anyone in the UK who is struggling to cope. The service is staffed by trained volunteers who are overseen by clinical supervisors. The Shout service is available around the clock and is designed to enable individuals to take their next steps towards feeling better.

    Comment: As a largely digital, cloud-based, distributed workforce, MHI has been able to continue operations through the COVID-19 pandemic while responding to 25% growth in daily demand from service users since the beginning of lockdown (daily conversations increased from around 750 to around
    950).

    Source: Giving is Great

    How effective are they?
    Notes: Figures for 2018 were only for part of the year, collected between May to December.

    Who works here?

    • VICTORIA HORNBY
      CEO
      Appointed: December 2017
    From 2011 to 2017, Victoria was Director of Programmes at The Royal Foundation, building a portfolio of projects including the Invictus Games, Coach Core, United for Wildlife and Heads Together. Before joining the Foundation, she was a Senior Executive at the Sainsbury Family Trusts and CEO of an international development charity. She began her career as Field Director of an aid agency, living and working in Eastern Europe for four years. ....more
    Commentary: The staff team has growth significantly through the pandemic period from 26 full time equivalent (FTE) team members at the end of 2018, to 46 FTE at the end of 2019.

    Source: Giving is Great

    How is it governed?

    Trustees (8)
    Current Trustees appointed
    Gender Split
    Based on 7/8 persons

    • DOMINIC BRENDAN FLYNN Appointed: 2017
    • DR AMY SHI-NASH Appointed: 2020
    • DR JEAN O'HARA Appointed: 2020
    • DR UMAMAHESWARI VAIDYANATHAN Appointed: 2020
    • EDWARD JAMES WRAY (Chair) Appointed: 2017
    • JEROME JUDE MISSO Appointed: 2022
    • PETER FONAGY Appointed: 2018
    • SIMON WEAVER Appointed: 2019
    Legal constitution
    • Charity registered in England & Wales on 09/11/2017, number: 1175670
    Gift Aid
    • NOT registered with HMRC for Gift Aid
    Policies in force
    • Complaints handling
    • Conflicting interests
    • Paying staff
    • Risk management
    • Safeguarding vulnerable beneficiaries
    • Volunteer management
    Filing Record
    5 returns made; all on time
    Main office

    PO Box 78319
    LONDON
    W10 9FE

    Objectives

    TO ADVANCE SUCH CHARITABLE PURPOSES (ACCORDING TO THE LAW OF ENGLAND AND WALES) AS THE TRUSTEES SEE FIT FROM TIME TO TIME IN PARTICULAR BUT NOT LIMITED TO PROMOTING THE PRESERVATION AND THE SAFEGUARDING OF MENTAL HEALTH.

    Data Sources

    Charity Commission for England and Wales
    360 Giving

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